Agape House Visitors

Visiting is not restricted to a particular time but we do expect visitors to respect all the patients’ need for privacy and peace. There are certain times in the day which are busier than others because of routine activities such as around mealtimes or first thing in the morning and visitors may wish to avoid those.

Parking

Free car parking for patients and their visitors is at the rear of the building. Parking along the side of the hil is reserved for DOCTORS only - clamping is enforced by BHB. Agape House cannot accept responsibility for vehicles (and contents) in the car park.

On arrival

All visitors are required to sign in when they enter the building and sign out when they leave. Please ensure that you sign in and out at reception so that staff can be aware of who is in the building.

If you have an appointment please speak to the receptionist who will notify the appropriate member of staff of your arrival. If you are visiting a patient and are unsure which room they are in please ask the receptionist.

Infection Control

As part of our infection control policy we ask all visitors to use the alcohol hand gel located in reception on arrival and departure. You will also find a dispenser at the entrance to each patient room. 

We ask you to avoid visiting if you are suffering from a cold or other infectious illness.

Friday Afternoon Tea

Every Friday afternoon there is a tea provided for the patients and their families and friends.  Tea is served in the communal dining room and begins at 3.30pm through 6.oopm. 

Children

Agape House welcomes young children visiting; however at no time should they be left alone. The hospice staff cannot take responsibility for children visiting the hospice.

Hospice Gardens

The gardens surrounding Agape House are for patients and their visitors to enjoy.  There are areas with seating as well as paths to walk for those who wish to be outdoors.

Pets

Pets are welcome to visit providing they are kept under control and cause no discomfort or distress to other patients.  All pets must be kept on a lead.

Smoking

Agape House operates a smoke-free environment.  There is a designated area in the Hospice garden where patients and visitors can smoke.  Smoking in the hospice is prohibited by law.

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